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Deliveries
Fast delivery in 48h with La Poste or Mondial Relay service providers

Standard deliveries in Colissimo followed or Letter Followed

 

 

Orders are processed on the day of receipt of payment at the latest the following day (working days). Except in case of contrary indications, force majeure or period of leave indicated on the site.


Shipments are carried out from Tuesday to Saturday morning by post in Colissimo Suivi or Letter followed by weight and articles ordered.

 

Delivery times announced by the Post Office are:
Metropolitan France, Corsica, Andorra: 48 hours
Rest of the world: 5 to 9 days

 

Delivery Zones:

Zone 1: Metropolitan France, Corsica, Andorra
Zone 2: European Union and Switzerland
Zone 3: Rest of the world

 

Shipping costs:

Shipping costs are clearly indicated on the order form.
The charges are calculated at the moment of the selection of the destination country and the total weight of the order.
The fees are inclusive of tax.

 

Shipping costs Flat rate at 6.00 € Colissimo:
Only for Zone 1 and for parcels weighing less than 10 kg. Over 10 kgs the fees will be calculated according to the actual weight of the order.

 

Free shipping:
Only for Zone 1, for parcels with a weight of less than 10 kg and whose total order is equal to or greater than 100 € TTC.
If one of these criteria is absent the charges apply according to the terms of the flat rate shipping charges or depending on the weight of the order.

 

Shipping costs according to weight:
Applies to orders that do not fall within the terms and conditions of the flat rate shipping or free shipping. Beyond 30 kgs, we ask you to split your order in half.

 

Possibility to choose the withdrawal on site:

 

5 Place de l'Argonne
33210 Langon
Gironde

 

We thank you in advance to contact us via the number 05 47 79 79 43 16 in order to agree on the day and time of the withdrawal.

 

Delivery abroad:

For French overseas departments and countries outside the European Union: fees will be calculated according to the weight and/or volume of the order.

In case of an order to a country other than metropolitan France, you are the importer of the product concerned. In this case, customs duties, import duties or any other local tax may be payable by your local authorities.
These costs will be charged to you and are your sole responsibility in terms of charges, declarations or payment. We advise you to ask your local authorities about these aspects.
In the case of a gift order, know that we are obliged to attach the invoice in a pouch attached to the parcel.

 


Mondial relay


In the case of a delivery in Point Relais, the recipient will be notified of the arrival of his parcel by email and/or SMS, depending on the information recorded by the customer. Packages are at the recipient's disposal for a period of 14 days, packages that have not been collected by the end of this period will be returned to the sender via the drop-off point.
The parcel is delivered to the recipient upon presentation of an identity document and digital signature at the Point Relais terminal or on a delivery slip. In the case of a signature on an electronic terminal, this one, as well as the reproduction, demonstrates delivery of the parcel and the parties recognize to this signature a legal value identical to that of a traditional signature on paper.


Orders are processed on the day of receipt of payment at the latest the following day.

Shipments are made from Tuesday to Friday depending on the weight and items ordered.


The delivery times announced by the Mondial Relay are:
France, Belgium and Luxembourg: 3 working days
Spain: 5 working days

 

Delivery Zones:

Zone 1: France, Belgium and Luxembourg
Zone 2: Spain

 

Shipping costs:

Shipping costs are clearly indicated on the order form.
The charges are calculated at the moment of the selection of the destination country and the total weight of the order.
The fees are inclusive of tax.

 

Are the deadlines guaranteed?
Delivering successfully
Where's my package?